![]() If you know your admin password and want to change it, learn how to change your user password in the "Reset a user password" section. To watch more how-to videos, visit our video section. Note: If you’re upgrading to QuickBooks Desktop 2020, make sure to reset your password in your earlier version of QuickBooks first. Once you know what type of password you need to reset, follow the steps. Step 2: Follow steps for your password type Contact your admin and have them follow the steps in the "Reset a user password" section below. ![]() If you’re not an admin user, your QuickBooks admin can reset your password for you. Your username is “Admin”, or you have another user with the admin role.When you sign in, you only enter a password. Step 1: Reset your admin password or user password Reset your admin password All the info you need is on the landing page once you sign in. Just need to answer password reset questions? Check out your Customer Account Management Portal (CAMPS). If you’re on a Mac, follow these steps instead. ![]() Here’s how to get back into your company file. If you don’t have your password, don’t worry. ![]() Learn what to do if you lost or forgot your password for QuickBooks Desktop for Windows. ![]()
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